SOLUTIONS

AUDIO ANALYTICS

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OUR CATALOG

Call Center Headset

Contact Center Cognitive Analytics

Transcribe and detect entities or sentiment in Call Centers

Analyze calls to a Contact Center in batches or in real time to be able to identify trends, sentiment, most frequent questions, etc ...

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Transcription and enrichment

Analyze and enrich information from video and audio

Use of Microsoft Cognitive Services to transcribe and enrich information from videos or audios from different sources.

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Fact-checking video platform

Identification of relevant facts

Transcribe and analyze audios or videos to identify verifiable relevant facts.

Entrevista de radio

Media analytics

Location and count of brands or people in audio/video

Transcribe and analyze audios or videos to identify and count brands or people appearing in audiovisual media.

CAPABILITIES

Coche

ENTITIES

Identify automatically generic entities or recognize specific entities of a business.

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IN BATCHES OR IN REAL TIME

Analyze videos or audios in different formats, either stored or in real time.

Mujer alegre con los vidrios

SENTIMENT

Identify and classify calls or conversations with a positive or negative sentiment index.

llamada telefónica

INTENTS

Identify the intents of the call in the conversation.

Personas en Iglesia

DIARIZATION

Detect a change of interlocutor, or even the person if trained for it.

Collage de la palabra

KEYWORDS

Spot key-words and phrases in conversations.

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MULTI LANGUAGE

Work in multiple languages, detect the language automatically.