Use cases
Customer and employee support
Bots with generative AI and ticket management
Virtual assistants that answer questions and solve doubts based on internal documents, with no need to create knowledge bases ad hoc. Integration with ticketing systems (helpdesk) to create and consult the status of incidents. Dashboards for SLAs analysis.
Recommender and product sales
Recommendation models
Sale or contracting of services and products using recommendation models for cross and up-selling.
Activity report
Report of hours and work materials
Streamline the processing of work reports related to time and materials and integrate them with the current systems in the company. Use of voice channel by phone call.
Recruitment and assessment HR
Agility and availability in HR processes
Management of selection and evaluation processes available 24x7 through questions enriched with visual content, implementation of question flow and passing conditions.
Capabilites
Multiple channels
The solutions connects to Microsoft Teams, phone, Facebook, or WhatsApp.
Generative AI
You no longer need to design knowledge bases or dialog flows: our solutions rely on state-of-the-art generative AI. They enable a more natural, fluid conversation.
Dashboards
Number of dashboards for usage and success analytics, user evaluation, etc.
Multilingual
Native multilanguage support in dialogs and forms with no development needed.
Support tickets management
Integrated support ticket management solution, with status, actions, and escalation to Helpdesk services.
Dinamic configuration
Configuration of different behavior parameters for the bot through preconfigured web application.