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Image by Rami Al-zayat

Custom solutions

NLP

NATURAL LANGUAGE PROCESSING (NLP) SOLUTIONS.
TAKE YOUR VIRTUAL ASSISTANTS TO THE NEXT LEVEL WITH GENERATIVE AI.
MODELS TAILORED TO YOUR BUSINESS NEEDS.
Worker with headphones in front of his laptop.

Check our success case
"Tecnatom optimizes recruitment, assessment, and training processes with Microsoft AI"

USE CASES |

CUSTOMER AND EMPLOYEE SUPPORT

Bots with generative AI and ticket management

Virtual assistants that answer questions and solve doubts based on internal documents, with no need to create knowledge bases ad hoc. Integration with ticketing systems (helpdesk) to create and consult the status of incidents. Dashboards for SLAs analysis.

Interface of a virtual assistant of a microcredit company. The assistant asks the user for personal and financial data to automatically process their request.
Interface of a virtual assistant that guides a user to hire car rental services. There is an open interface with a history of conversations with the assistant.

RECOMMENDER AND PRODUCT SALES

Recommendation models

Sale or contracting of services and products using recommendation models for cross and up-selling.

ACTIVITY REPORT |

Report of hours and work materials

Streamline the processing of work reports related to time and materials and integrate them with the current systems in the company. Use of voice channel by phone call.

Teams Power Virtual Agents interface, from where the conversation flows of a virtual assistant are configured.
Interface of a virtual assistant for HR. It allows identification of candidates, obtaining information thanks to AI and screening candidates using killer questions.

HR RECRUITMENT AND ASSESSMENT

Agility and availability in HR processes

Management of selection and evaluation processes available 24x7 through questions enriched with visual content, implementation of question flow and passing conditions.

CAPABILITIES |

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